The administrators of this site reserve the right to change the terms and conditions at any time without any notice or notice. Therefore, please return to this page every time you use the site. In this respect we inform you that each access to the site represents an express acceptance of the terms and conditions of use.
Prices shown on the www.velanteofficiale.com website are in EUR – VAT included. The prices shown are valid at the time of access to the page where they are displayed, SC Velante Officiale SRL reserving the right to modify them at any time, without any notice.
By making an order on the website www.velanteofficiale.com you irrevocably undertake to pay the value of the ordered products. In this respect, we inform you that, as part of the procedure for registering your orders, you will be redirected to the websites of our employees in order to collect the data necessary for payment.
Your payments will be processed by our employees. In this respect, we inform you that the refusal to communicate the data requested by them to make the payments will automatically result in the refusal of your orders.
Description of the payment process: - The Customer initiates the order on the www.velanteofficiale.com website for one or more products; - As part of the order registration process, the Customer is transferred to the website of our collaborators for entering trading data (billing and/or delivery dates, credit/debit card information); - After sending the card data, they are checked at the Customer's bank, and the amount representing the value of the products is locked in his account for further debit. The order is placed through the anti-fraud filters, and in case of validation we are notified to this effect; - Notification of the Customer's order and payment availability is made in real time (the existence of money in the Client's account and its blocking for the purpose of the transaction); - After the delivery of the product, the money is debited from the Customer's account and transferred to the account of our collaborators and then transferred to our account.
3. The delivery of
SC Velante Officiale SRL products undertakes to process all orders and to ship the ordered products (within the available stock) within a maximum of 72 hours from the date of each order. Products are considered delivered when they are handed over to the courier.
4. Return/exchange of goods
Customers who are not satisfied with the product may return it and/or choose another product within the value of the returned product, subject to the terms and conditions below. Return costs are borne by SC Velante Officiale SRL.
Customers can return the purchased products within 14 days of receipt. The ordered product will be returned in the same condition as it was delivered to you, with the same label attached, the original packaging and together with the delivery documents accompanying it. Within 3 working days from the date of return, we will return your order.
If the ordered products have been changed, the new order will be processed and shipped within 72 hours of the date of return of the ordered products. Price differences will be returned within 3 working days of the return date of the ordered products.
THE PERSONALIZED PRODUCTS MAKE EXCEPT OF THE RETURN AS STATED IN THE OUG NO. 34/2014.For these, you cannot make a return.
In order to make the payment for the ordered products, you will be automatically redirected to the websites of our collaborators as part of the process of recording your data and orders. SC Velante Officiale SRL is not liable for any damages that, directly or indirectly, would cause you to access, register, use these sites. In this regard, we recommend that you carefully read the terms and conditions of use of those sites.
SC Velante Officiale SRL tries, within the site, to provide its customers with a detailed description of its products, but does not guarantee that the description of the products or any other content of the www.velanteofficiale.ro website is complete or totally error-free. Also SC Velante Officiale SRL assumes no responsibility for any kind of loss such as: data loss, lost profits, inability to use data on this site, changes without prior notice of data, prices or structure of the site.
All content of the www.velanteofficiale.com site is protected under copyright and intellectual property rights laws. The use without the written consent of SC Velante Officiale SRL of any elements belonging to the www.velanteofficiale.com website is punishable according to the laws in force.
The company gives the user the right to download the information from the site only for its own non-commercial use, provided that it does not alter the symbols and text relating to copyright and copyright. The Company does NOT confer on the user the right to modify part or all of the website, to reproduce part or all of the website, to copy, sell or operate the website in any other manner without the company's consent. The Visitor/Customer will not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivative products, transfer or sell any information or services obtained from or through this website. We inform you that Velante Officiale is a registered trademark, the property of SC Velante Officiale SRL and in this respect any use of the trademark without the company's consent being punished according to the law.
7. Information, communications
Those who access/visit the site may also comment on any other communications on the email address email@example.com as long as their content is not illegal, obscene, threatening or defamatory. Comments and communications that convey ideas, suggestions, questions, information about the site, products and services offered through the site are encouraged.
If information, materials, documents are sent to us by any possible method including e-mail, mail, fax, online forms, the user shall be deemed to confer on the company the unlimited, free, irrevocable right to use, reproduce, modify, adapt, distribute and present this information by any means.
8. Orders placed by customers in the European Union
Customer Support will complete and execute your order. We remind you that the commercial documents (such as the invoice) will be issued in the Romanian language and that the purchase of the products is governed by the laws of Romania and the terms and conditions of this site.
Please be informed that, for logistical and legal reasons, we cannot guarantee the delivery of orders to addresses outside Romania.